92Learns Policies &
Terms and conditions
92Learns Policies &
Terms and conditions
92Learns Policies
& Terms and conditions
last revised : 10th of Nov
last revised : 10th of Nov
last revised : 10th of Nov
Dear 92Learner,
we’re committed to providing a seamless and enriching learning experience for all our users. Whether you're here to master the creative field with our wide range of online courses or join our creative community it's important to understand the guidelines that help keep our platform secure, fair, and accessible to everyone.
Below, you’ll find detailed information on our policies, designed to protect both your rights and ours. Please take a moment to review them, so you know what to expect during your journey with us. By continuing to use our services, you agree to these terms, helping us create a positive and productive environment for all.
92Learns Team.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS OF SERVICE APPLY TO THE WEBSITE AND SERVICES MADE AVAILABLE BY 92LEARNS (“92LEARNS,” “WE,” “US,” OR “OUR”), OPERATED UNDER ITS PARENT COMPANY, 92COMBO, BASED IN AMSTERDAM. THESE TERMS COVER (A) THE WEBSITE AVAILABLE AT [WWW.92LEARNS.COM] (THE “WEBSITE”), AND (B) THE PRODUCTS, SERVICES, FEATURES, AND FUNCTIONALITIES PROVIDED THROUGH THE PLATFORM (COLLECTIVELY, THE “SERVICES”).
BY ACCESSING OR USING OUR SERVICES IN ANY WAY, INCLUDING BUT NOT LIMITED TO CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, MAKING PURCHASES, OR BROWSING THE WEBSITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE; (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH 92LEARNS; AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF ANY ENTITY YOU REPRESENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF SERVICE, DO NOT ACCESS OR USE THE SERVICES.
Dear 92Learner,
we’re committed to providing a seamless and enriching learning experience for all our users. Whether you're here to master the creative field with our wide range of online courses or join our creative community it's important to understand the guidelines that help keep our platform secure, fair, and accessible to everyone.
Below, you’ll find detailed information on our policies, designed to protect both your rights and ours. Please take a moment to review them, so you know what to expect during your journey with us. By continuing to use our services, you agree to these terms, helping us create a positive and productive environment for all.
92Learns Team.
Dear 92Learner,
we’re committed to providing a seamless and enriching learning experience for all our users. Whether you're here to master the creative field with our wide range of online courses or join our creative community it's important to understand the guidelines that help keep our platform secure, fair, and accessible to everyone.
Below, you’ll find detailed information on our policies, designed to protect both your rights and ours. Please take a moment to review them, so you know what to expect during your journey with us. By continuing to use our services, you agree to these terms, helping us create a positive and productive environment for all.
92Learns Team.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS OF SERVICE APPLY TO THE WEBSITE AND SERVICES MADE AVAILABLE BY 92LEARNS (“92LEARNS,” “WE,” “US,” OR “OUR”), OPERATED UNDER ITS PARENT COMPANY, 92COMBO, BASED IN AMSTERDAM. THESE TERMS COVER (A) THE WEBSITE AVAILABLE AT [WWW.92LEARNS.COM] (THE “WEBSITE”), AND (B) THE PRODUCTS, SERVICES, FEATURES, AND FUNCTIONALITIES PROVIDED THROUGH THE PLATFORM (COLLECTIVELY, THE “SERVICES”).
BY ACCESSING OR USING OUR SERVICES IN ANY WAY, INCLUDING BUT NOT LIMITED TO CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, MAKING PURCHASES, OR BROWSING THE WEBSITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE; (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH 92LEARNS; AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF ANY ENTITY YOU REPRESENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF SERVICE, DO NOT ACCESS OR USE THE SERVICES.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS OF SERVICE APPLY TO THE WEBSITE AND SERVICES MADE AVAILABLE BY 92LEARNS (“92LEARNS,” “WE,” “US,” OR “OUR”), OPERATED UNDER ITS PARENT COMPANY, 92COMBO, BASED IN AMSTERDAM. THESE TERMS COVER (A) THE WEBSITE AVAILABLE AT [WWW.92LEARNS.COM] (THE “WEBSITE”), AND (B) THE PRODUCTS, SERVICES, FEATURES, AND FUNCTIONALITIES PROVIDED THROUGH THE PLATFORM (COLLECTIVELY, THE “SERVICES”).
BY ACCESSING OR USING OUR SERVICES IN ANY WAY, INCLUDING BUT NOT LIMITED TO CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE REGISTRATION PROCESS, MAKING PURCHASES, OR BROWSING THE WEBSITE, YOU REPRESENT THAT (1) YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE; (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH 92LEARNS; AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THE TERMS OF SERVICE PERSONALLY OR ON BEHALF OF ANY ENTITY YOU REPRESENT. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF SERVICE, DO NOT ACCESS OR USE THE SERVICES.
1.Services Overview
92Learns provides a comprehensive learning platform for creative professionals, which includes:
Pre-Recorded Online Courses: Professionally developed courses covering various creative fields, accessible upon payment. Course enrollments come with options for a one-time lifetime purchase or a six-month limited access period.
Digital Products: These include downloadable learning aids such as eBooks, templates, guides, and other resources designed to support creative learning.
2.Terms of Service
User Responsibilities
Account Creation: Users must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Prohibited Activities: Users agree not to engage in illegal activities, upload harmful content, or attempt to gain unauthorized access to our systems or other users' accounts.
Intellectual Property
Platform Content: All content on the platform, including courses, video lessons, and materials, is owned by 92Combo. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
User-Generated Content: By submitting content (e.g., groups, community discussions), you grant us a non-exclusive, royalty-free license to use, display, and distribute your content.
Access and Use
Course Access: Upon payment, you will receive immediate access to the purchased course(s) for the duration specified (lifetime or 6 months). Access to the course content is non-transferable.
Subscription Plan Access: The subscription plan provides access to a community of designers and creative learners with monthly payment terms. Access to community resources, discussions, and exclusive content is granted as long as the subscription is active.
Termination of Service
We reserve the right to suspend or terminate your account at any time if you violate these Terms of Service, engage in conduct harmful to the platform or other users, or fail to make required payments.
Governing Law
These Terms of Service are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of Amsterdam.
3.Privacy Policy
Data Collection
We collect personal information such as your name, email address, and contact details when you register on our platform, enroll in courses, or join our community. This information is used solely for providing you with the best possible learning experience, including course updates, community engagement, and support services.
Payment Information
Your payment information is processed securely by our third-party payment processors. We do not have access to your full payment details, such as credit card numbers or bank account information. This means we cannot see, store, or use your payment details at any time. Our payment processors are compliant with industry standards to ensure your financial data is protected.
Data Usage
The information we collect is used to improve our services, personalize your learning experience, and communicate important updates. We do not sell, trade, or share your personal information with third parties, except where necessary to provide our services or comply with legal obligations.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your privacy is of utmost importance to us, and we are committed to safeguarding your information.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any concerns about your data, please contact our support team at [Support@92Learns.com].
4.User Eligibility and Responsibilities
User Eligibility
Our Services are open to users of all ages. However, if you are under the age of 13, you must have consent from a parent or guardian to use 92Learns.
You represent that any information you provide to 92Learns is accurate, complete, and up-to-date.
User Responsibilities
Account Management: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Appropriate Use: You agree to use the platform for lawful and intended purposes only. Misuse of the platform for illegal activities or to harm other users is strictly prohibited.
Immediate Notification: You must promptly notify 92Learns of any unauthorized use or security breaches related to your account.
5.Communication Policy
By using our Services, you consent to receive communications from 92Learns. We may communicate with you via:
Emails: Updates, promotional content, course information, and account-related messages.
Messages: Platform notifications for reminders or support purposes.
Community Interactions: Notifications within our platform’s community space.
6.Payment and Pricing Policy
Secure Payment Processing
Payments for 92Learns’ Services are processed securely through trusted third-party payment processors. Your payment information is not accessible to us, and we do not store any credit or debit card details.
Inclusive Pricing
All prices for our courses and subscription plans are inclusive of all applicable taxes. The total amount you see at checkout is the final amount you will be charged—there are no hidden fees or additional taxes to pay.
Subscription plans and Price adjustments
Any recurring subscription fees related to community memberships will be stated clearly. Users will be notified prior to any changes in subscription fees.
7.Return and Refund Policy
Refunds for Online Courses
Full Refund: Eligible for a full refund if requested within 24 hours of purchase, provided that less than 10% of the course content has been accessed.
Partial Refund: A 50% refund is available up to 7 days from the date of purchase if the course progress remains under 10%.
Non-Refundable: Courses with a progress rate of 10% or more are not eligible for any refund.
Refunds for Digital Products
Non-Refundable: Due to their immediate, downloadable nature, all digital products are non-returnable and non-refundable once purchased.
To request a refund, please contact our support team at [support@92learns.com] with your order details and the reason for your request. Refunds will be processed within 5-10 business days and will be credited back to the original payment method.
8. Intellectual Property and Content Use
Ownership: All content provided by 92Learns, including but not limited to video lessons, course materials, templates, and other digital assets, are the exclusive property of 92Combo.
User License: Users are granted a non-exclusive, non-transferable license to use the content solely for personal learning purposes.
Restrictions: Users must not copy, reproduce, distribute, publish, or share any content from 92Learns without prior written consent. Any unauthorized use will be subject to appropriate legal action.
9. Community Guidelines
Respectful Engagement: Users are expected to engage respectfully and constructively in all interactions within the 92Learns community. Harassment, hate speech, and offensive language are not tolerated.
Content Sharing: Sharing proprietary content outside the platform, or posting content that violates intellectual property rights, is prohibited.
Compliance: Users must comply with community standards. Violations can lead to warnings, suspension, or termination of access to the platform.
10. Limitation of Liability
92Learns and its parent company, 92Combo, shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services. Users acknowledge that participation in our courses and the use of digital products is at their own risk.
11. Dispute Resolution
In the event of any dispute or claim related to your use of 92Learns’ Services, we are committed to resolving issues efficiently and fairly. Users agree to the following terms for dispute resolution:
Resolution Process
Initial Resolution: Users are encouraged to contact our support team at [support@92learns.com] to address any concerns or issues before initiating a formal dispute with payment processors. We strive to resolve disputes amicably through clear communication and cooperative engagement.
Binding Arbitration: If a resolution cannot be reached informally, disputes will be settled through binding arbitration in Amsterdam, in accordance with the arbitration laws of the Netherlands. Arbitration decisions are final and binding, and users waive their right to a jury trial or to participate in a class-action lawsuit.
Jurisdiction: All claims or disputes will be governed by Dutch law and conducted in Amsterdam.
Disputes with Payment processors
Refund and Policy Adherence: Users must adhere to our clear refund policies as outlined in Section 7. Claims made through payment processors like PayPal or Stripe will be contested with supporting documentation to demonstrate compliance with our terms, including records of course progress, download history, and user communications.
Evidence Provision: For any dispute raised through PayPal or Stripe, we will provide relevant evidence such as course access logs, timestamps, user agreements, and our explicit refund policy to substantiate our adherence to fair practices.
Non-Refundable Digital Products: By purchasing digital products, users acknowledge that these items are non-refundable due to their instant download nature. This acknowledgment is clearly stated at the point of purchase and will be used to contest any claims of unauthorized refunds.
User Agreement to dispute terms
By agreeing to these terms, users consent to resolving disputes in a manner that supports mutual understanding and fairness, minimizing the need for escalation to third-party payment providers. Users also agree to provide any required cooperation for swift resolution.
12. Modifications to Policies
92Learns reserves the right to update and modify these Terms and Policies at any time. Changes will be posted on this page with an updated effective date. Continued use of the Services after changes are made indicates acceptance of the revised Terms.
13. User Ownership Restrictions
Users acknowledge that they do not own any rights to the content provided by 92Learns.
Downloading, copying, or publishing content without permission is prohibited and may result in termination of access and legal action.
1.Services Overview
92Learns provides a comprehensive learning platform for creative professionals, which includes:
Pre-Recorded Online Courses: Professionally developed courses covering various creative fields, accessible upon payment. Course enrollments come with options for a one-time lifetime purchase or a six-month limited access period.
Digital Products: These include downloadable learning aids such as eBooks, templates, guides, and other resources designed to support creative learning.
2.Terms of Service
User Responsibilities
Account Creation: Users must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Prohibited Activities: Users agree not to engage in illegal activities, upload harmful content, or attempt to gain unauthorized access to our systems or other users' accounts.
Intellectual Property
Platform Content: All content on the platform, including courses, video lessons, and materials, is owned by 92Combo. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
User-Generated Content: By submitting content (e.g., groups, community discussions), you grant us a non-exclusive, royalty-free license to use, display, and distribute your content.
Access and Use
Course Access: Upon payment, you will receive immediate access to the purchased course(s) for the duration specified (lifetime or 6 months). Access to the course content is non-transferable.
Subscription Plan Access: The subscription plan provides access to a community of designers and creative learners with monthly payment terms. Access to community resources, discussions, and exclusive content is granted as long as the subscription is active.
Termination of Service
We reserve the right to suspend or terminate your account at any time if you violate these Terms of Service, engage in conduct harmful to the platform or other users, or fail to make required payments.
Governing Law
These Terms of Service are governed by the laws of the Netherlands. Any disputes will be resolved in the courts of Amsterdam.
3.Privacy Policy
Data Collection
We collect personal information such as your name, email address, and contact details when you register on our platform, enroll in courses, or join our community. This information is used solely for providing you with the best possible learning experience, including course updates, community engagement, and support services.
Payment Information
Your payment information is processed securely by our third-party payment processors. We do not have access to your full payment details, such as credit card numbers or bank account information. This means we cannot see, store, or use your payment details at any time. Our payment processors are compliant with industry standards to ensure your financial data is protected.
Data Usage
The information we collect is used to improve our services, personalize your learning experience, and communicate important updates. We do not sell, trade, or share your personal information with third parties, except where necessary to provide our services or comply with legal obligations.
Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your privacy is of utmost importance to us, and we are committed to safeguarding your information.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or have any concerns about your data, please contact our support team at [Support@92Learns.com].
4.User Eligibility and Responsibilities
User Eligibility
Our Services are open to users of all ages. However, if you are under the age of 13, you must have consent from a parent or guardian to use 92Learns.
You represent that any information you provide to 92Learns is accurate, complete, and up-to-date.
User Responsibilities
Account Management: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Appropriate Use: You agree to use the platform for lawful and intended purposes only. Misuse of the platform for illegal activities or to harm other users is strictly prohibited.
Immediate Notification: You must promptly notify 92Learns of any unauthorized use or security breaches related to your account.
5.Communication Policy
By using our Services, you consent to receive communications from 92Learns. We may communicate with you via:
Emails: Updates, promotional content, course information, and account-related messages.
Messages: Platform notifications for reminders or support purposes.
Community Interactions: Notifications within our platform’s community space.
6.Payment and Pricing Policy
Secure payment processing
Payments for 92Learns’ Services are processed securely through trusted third-party payment processors. Your payment information is not accessible to us, and we do not store any credit or debit card details.
Inclusive Pricing Inclusive Pricing
All prices for our courses and subscription plans are inclusive of all applicable taxes. The total amount you see at checkout is the final amount you will be charged—there are no hidden fees or additional taxes to pay.
Subscription Plans and Price Adjustments
Any recurring subscription fees related to community memberships will be stated clearly. Users will be notified prior to any changes in subscription fees.
7.Return and Refund Policy
Refunds for Online Courses
Full Refund: Eligible for a full refund if requested within 24 hours of purchase, provided that less than 10% of the course content has been accessed.
Partial Refund: A 50% refund is available up to 7 days from the date of purchase if the course progress remains under 10%.
Non-Refundable: Courses with a progress rate of 10% or more are not eligible for any refund.
Refunds for Digital Products
Non-Refundable: Due to their immediate, downloadable nature, all digital products are non-returnable and non-refundable once purchased.
To request a refund, please contact our support team at [support@92learns.com] with your order details and the reason for your request. Refunds will be processed within 5-10 business days and will be credited back to the original payment method.
8. Intellectual Property and Content Use
Ownership: All content provided by 92Learns, including but not limited to video lessons, course materials, templates, and other digital assets, are the exclusive property of 92Combo.
User License: Users are granted a non-exclusive, non-transferable license to use the content solely for personal learning purposes.
Restrictions: Users must not copy, reproduce, distribute, publish, or share any content from 92Learns without prior written consent. Any unauthorized use will be subject to appropriate legal action.
9. Community Guidelines
Respectful Engagement: Users are expected to engage respectfully and constructively in all interactions within the 92Learns community. Harassment, hate speech, and offensive language are not tolerated.
Content Sharing: Sharing proprietary content outside the platform, or posting content that violates intellectual property rights, is prohibited.
Compliance: Users must comply with community standards. Violations can lead to warnings, suspension, or termination of access to the platform.
10. Limitation of Liability
92Learns and its parent company, 92Combo, shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services. Users acknowledge that participation in our courses and the use of digital products is at their own risk.
11. Dispute Resolution
In the event of any dispute or claim related to your use of 92Learns’ Services, we are committed to resolving issues efficiently and fairly. Users agree to the following terms for dispute resolution:
Resolution Process
Initial Resolution: Users are encouraged to contact our support team at [support@92learns.com] to address any concerns or issues before initiating a formal dispute with payment processors. We strive to resolve disputes amicably through clear communication and cooperative engagement.
Binding Arbitration: If a resolution cannot be reached informally, disputes will be settled through binding arbitration in Amsterdam, in accordance with the arbitration laws of the Netherlands. Arbitration decisions are final and binding, and users waive their right to a jury trial or to participate in a class-action lawsuit.
Jurisdiction: All claims or disputes will be governed by Dutch law and conducted in Amsterdam.
Disputes with Payment Processors
Refund and Policy Adherence: Users must adhere to our clear refund policies as outlined in Section 7. Claims made through payment processors like PayPal or Stripe will be contested with supporting documentation to demonstrate compliance with our terms, including records of course progress, download history, and user communications.
Evidence Provision: For any dispute raised through PayPal or Stripe, we will provide relevant evidence such as course access logs, timestamps, user agreements, and our explicit refund policy to substantiate our adherence to fair practices.
Non-Refundable Digital Products: By purchasing digital products, users acknowledge that these items are non-refundable due to their instant download nature. This acknowledgment is clearly stated at the point of purchase and will be used to contest any claims of unauthorized refunds.
User Agreement to Dispute terms
By agreeing to these terms, users consent to resolving disputes in a manner that supports mutual understanding and fairness, minimizing the need for escalation to third-party payment providers. Users also agree to provide any required cooperation for swift resolution.
12. Modifications to Policies
92Learns reserves the right to update and modify these Terms and Policies at any time. Changes will be posted on this page with an updated effective date. Continued use of the Services after changes are made indicates acceptance of the revised Terms.
13. User Ownership Restrictions
Users acknowledge that they do not own any rights to the content provided by 92Learns.
Downloading, copying, or publishing content without permission is prohibited and may result in termination of access and legal action.
Got Questions?
We’re here to help! If you have any questions or need further clarification on anything, don’t hesitate to reach out to us. Contact our support team at [support@92learns.com], and we’ll get back to you as soon as possible.
Got Questions?
We’re here to help! If you have any questions or need further clarification on anything, don’t hesitate to reach out to us. Contact our support team at [support@92learns.com], and we’ll get back to you as soon as possible.